Accessibility Complaint Forms


If you have a website, digital media or electronic media issue please select the Website & Digital Media Accommodation Complaint Form button below.  If you have a physical accommodation issue please select the Physical Accommodation Complaint Form button below.  If you need additional information on website & digital media accommodations and physical accommodations review the material below the buttons.

      Accessibility Accommodation


      Website Accessibility Accommodation

      The State of Nevada Department of Administration, Division of Information Technology Services (EITS) is committed to providing access to our electronic and information technology, including our web pages and PDFs in the State of Nevada's Content Management System (CMS), for individuals with disabilities in accordance with the World Wide Web Consortium's (W3C's), Web Content Accessibility Guidelines (WCAG) 2.0 Levels A & AA, and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 for web content.

        The State of Nevada Department of Administration, Division of Information Technology Services (EITS), is working to ensure that State employees with disabilities, and members of the public with disabilities seeking information or services from us, have access to and use of information and data that is comparable to the access and use by State employees, or members of the public who are not individuals with disabilities, unless an undue burden would be imposed on us. To meet this commitment, we are in the process of re-designing our web pages to exceed the standards of the World Wide Web Consortium's (W3C's), Web Content Accessibility Guidelines (WCAG) 2.0 Levels A & AA, and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 for web content.

          Thank you for your patience while we re-design our site to better serve all constituents.

            State of Nevada Website ADA Compliance Logos

              ADA Logo: In-Progress
              This logo will display on all State of Nevada website that are currently updating their site to meet the Section 508 WCAG 2.0 Levels A & AA Compliance Standards.
              ADA Logo - Compliant
              This logo will display on all State of Nevada Websites that have been tested and met the Section. 508 WCAG 2.0 Levels A & AA Compliance Standards.

                Physical Accessibility Accommodation

                Division of Human Resource Management's Equal Employment Opportunity Office (EEO)

                  The Division of Human Resource Management's Equal Employment Opportunity Office (EEO) coordinates the State's various ADA programs and resources, ensuring employees and citizens are referred to the right person. ADA is considered to be the first lawful affirmation for equal treatment of Americans with mental and physical disabilities, the ADA prohibits discrimination against people with disabilities in employment, government services, public accommodations, commercial facilities, education and other areas of society.

                    Citizens with concerns regarding ADA issues related to government services, public accommodations, commercial facilities, and other areas can find various resources through the Department of Transportation or the Department of Administration's Public Works Division. Citizens who would like to file a complaint can do so by following the Department of Transportation or Public Works Division links or by submitting our online form and the EEO office will forward your complaint to the proper Agency for review. Department of Transportation Complaint Form Department of Administration's Public Works Division Complaint Form File a Complaint Online.

                      Employees with concerns regarding ADA issues should contact their Agency Human Resource or Personnel representative, or can file a complaint online through NEATS, or by completing the Sexual Harassment or Discrimination Complaint form and forwarding the document to our office. Sexual Harassment or Discrimination Complaint form 

                        Contact

                        For information on the State of Nevada ADA Compliance please contact:

                          Tammy Smith -
                          EEO Officer
                          100 North Stewart Street, Suite 200
                          Carson City, NV  89701
                          Phone: (775) 684-0104
                          tammys@admin.nv.gov

                            Amy Taylor -
                            EEO Administrator
                            555 East Washington Avenue, Suite 1500
                            Las Vegas, NV 89101
                            Phone: (702) 486-5725
                            amytaylor@admin.nv.gov

                              Website Accessibility Complaints Received


                               Date Reported Reported By   Against Issue Other Entities
                              Complaint Filed With
                              Action Taken
                              May 2, 2018 (pdf)   Nevada Treasurer's Office & ABLE Nevada empty link (login button) None
                              Sent to Nevada Treasurer's Office May 2, 2018
                              May 3, 2018 Jeanine Mooers State of Nevada, Adult Education Template V4 JAWS templates display each line of text as level one headings.  Meetings page has no indication of which of the buttons are for Today, Previous Period and Next Period. The Week, Month and Agenda links are not labeled as links. None waiting for call back July 26, 2018
                              June 13, 2018 Carlos State of Nevada Official Website nv.gov Wanted to send himself his birth certificate and couldn't find it.  None Contacted Carlo and directed him to the Nevada Division of Public and Behavioral Health for birth certificate. 
                              July 26, 2018
                              June 26, 2018 William C Sells Jr. Not Reported Not Reported None Contacted William and he couldn't remember what the problem was.  He took my name and phone number and will call us back when he remembers what the issue was. July 26, 2018

                                Physical ADA Complaints Received


                                 Date Reported Reported By   Against Issue  Filed With Action Taken
                                Jan 24, 2018 Erika R. Vevers Not reported Not Reported North Valley Complex  
                                Feb 12, 2018 Kimberly D. Andersen Lexus of Las Vegas Not Reported N/A  
                                Mar 3, 2018 Ralph A. Elligott Walgreens Drug Store, Gardnerville Physical Access Federal ADA Complaint filed  
                                Apr 16, 2018 Valeri Butkevych Not reported Not Reported N/A  
                                May 7, 2018 Kenon Burns Silver Sevens Hotel Casino, Las Vegas Denial of services and refusal to admint Disabled American Veterans  
                                May 8, 2018 Erin Smith Great Basin College, Elko Physical access, wheel chair and walker accessibility N/A  
                                May 18, 2018 Gary Watson State of Nevada, 555 E. Washington Avenue, Las Vegas Discrimination on ADA parking spaces (1 in 25) and enforcing ADA parking laws N/A  
                                May 26, 2018 Phillip A. Crabtree Reno Transit Center, Reno Bus driver not accommodating and rude Reno Transit Center  
                                May 30, 2018 Cathy M. Chavis Westland Realty Group Physical access, housing.  Did not comply with reasonable accommodations for medical transfer from upstairs to downstairs apartment No  
                                Jul 1, 2018 Alison H. Mcmullen Sephora, Reno Aisles not ADA No  
                                Jul 8, 2018 Caroline Evins Reno Valley Assisted Living and Retirement Center, Reno Physical access No  
                                Aug 4, 2018 James Guthrie County Ridge HOA      Physical access, denial of services, refusal to admit      No