|Jan 24, 2018
||Erika R. Vevers
||North Valley Complex
|| Referred to NERC & EEOC
|Feb 12, 2018
||Kimberly D. Andersen
||Lexus of Las Vegas
||Ms. Andersen filed a complaint in our ADA system on January 20, 2018 and it was lost in the upgrade.
||Referred to NERC & EEOC
|Mar 3, 2018
||Ralph A. Elligott
||Walgreens Drug Store, Gardnerville
||Federal ADA Complaint filed
||Received the ADA Template Response.
|Apr 16, 2018
No action required. Valerie indicated she did not mean to file a complaint. Was trying to help her Dad with insurance paperwork
|May 7, 2018
||Silver Sevens Hotel Casino, Las Vegas
||Denial of services and refusal to admint
||Disabled American Veterans
||Referred to NERC and EEOC.
|May 8, 2018
||Great Basin College, Elko
||Physical access, wheel chair and walker accessibility
||Referred to NSHE for Great Basin College, NERC and EEOC.
|May 18, 2018
||State of Nevada, 555 E. Washington Avenue, Las Vegas
||Discrimination on ADA parking spaces (1 in 25) and enforcing ADA parking laws
||Referred to Nevada Public Works Division, NERC and EEOC.
|May 26, 2018
||Phillip A. Crabtree
||Reno Transit Center, Reno
||Bus driver not accommodating and rude
||Reno Transit Center
|| Referred to RTC, NERC and EEOC.
|May 30, 2018
||Cathy M. Chavis
||Westland Realty Group
||Physical access, housing. Did not comply with reasonable accommodations for medical transfer from upstairs to downstairs apartment
||Referred to Clark County Housing Authority and NERC.
|Jul 1, 2018
||Alison H. Mcmullen
United Blood Services Reno
|Isles at Sephora not being compliant and United Blood Services in Reno making fun of her weight and disability.
||Referred to NERC and EEOC
|Jul 8, 2018
||Reno Valley Assisted Living and Retirement Center, Reno
||Complaint about physical access for those needing a wheelchair and/or walker.
||Referred to NERC and EEOC
|Aug 4, 2018
||County Ridge HOA
||Physical access, denial of services, refusal to admit
||Referred to Southern Nevada Housing authority and gave him information for the NERC and EEOC.
|Aug 21, 2018
||Harvey's & Harrah's Stateline NV
||Complaint about being treated unfairly because of her physical, mental and psychiatric disability.
||Referred to NERC and EEOC for Northern Nevada.
|Sep 12, 2018
||Grass Valley Elementary School, Winnemucca
||Our granddaughter is required to use the south entrance to the school which has no handicap parking or curb access. The west entrance has handicap parking and access but at the start of school is behind a locked gate and they will not let her use the entrance. It is my belief that all entrances must have handicap access according to ADA rules
||Referred to NERC, EEOC and Humboldt County School District Sept. 17, 2018
|Sep 15, 2018
||Clark County Family Services & Clark County Detention Center
||Interpreter/assistive listening, Housing, Retaliation, Clark County Employees Retaliated on a vulnerable person on meds 8mm suffering from PTSD
||Referred to NERC and EEOC 10/8/2018
|October 7, 2018
||El Dorado Hotel Reno
||Mobility, physical access, denial of services / refusal to admit. I was unable to go upstairs in the casino. There was a lift but it required an employee for assistance. We called on the provided phone, waited over a half an hour and nobody came. Employees that passed by we would ask them for assistance they all said they had to call someone else. That never showed up.
||Referred to local NERC and EEOC 10/9/2018
|October 8, 2018
||Grasion County Parole and Probation, Sherman, TX
||Mobility, Cognitive/ Intellectual/ developmental, Learning, Mental/Psychiatric, Vision, Hearing, Seizure, Speech, HIV/AIDS, Diabetes. Denial of services/refusal to admit, I AM A SCHZOPHRINIIC AND NEED TO BE ADMITTED TO NEVADA STATE HOSPITAL TO SERVE THE REST OF PROBATION.
CENTRAL INTELLIGENCE AGENCY
|Referred to local NERC and EEOC 10/9/2018
|October 13, 2018
|| Mandalay Bay Aquarium, Las Vegas
||Mobility and physical access. Tried to visit the aquarium at Mandalay Bay, my family was told they had to park over half a mile away. I am disabled and have a state issued placard for handicapped parking. Mandalay Bay decided to shut down the parking lot in front of the aquarium to lease it out for an event. That means they also shut down access to the required handicapped parking that serves the aquarium building.
I am not one to file a complaint unless I’ve done everything in my ability to try to resolve it. So I called the hotel, spoke with the box office and multiple people in security (I spent over an hour total on the phone). I finally spoke to the security manager “Lisa” (they would not give me her last name). She was nothing but rude and argumentative, kept talking over me and wouldn’t listen. She insisted that I would have to use ADA parking farther away in the convention center parking garage. That defeats the whole purpose of the required ADA accessible parking out front - she totally didn’t get that not only do I have to park, but I have to be able to walk to where I need to go (I use forearm crutches or a walker). Then she hung up on me! I tried to call back and they told me I wouldn’t be able to speak to anyone higher until Monday, said the Security Director’s name is Blake Paris and to follow up with him.
Unfortunately, none of this helps me for this weekend, when we are here visiting from out of town. By taking away the legally required ADA parking spaces, Mandalay Bay is discriminating against me because I don’t have the same opportunity to access the structure in the way other patrons do. You can’t remove required ADA access just because you want to have a special event. Not without at least making suitable equal access elsewhere. You can’t just tell a disabled person they’ll just have to park farther away and then hang up on them.
Federal ADA Online Complaint Form